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Amélie Boucher's Ergonomic Criteria

The 12 Ergonomic Criteria.

Amélie Boucher's 12 Ergonomic Criteria are rooted in the French HCI tradition, codifying what ergonomics research has found about how people actually interact with software. Where Anglo-American heuristics tend to be high-level rules of thumb, Boucher's criteria are closer to ergonomic measurements: workload, adaptability, error management, compatibility between user mental models and the system.

Each criterion maps to concrete interface symptoms a reviewer can check for. The "workload" family, for example, splits into brevity, information density, and grouping — each one a separate lens to hold over a screen. That granularity makes Boucher's criteria especially useful for teams that want evaluations to produce reproducible, specific findings rather than subjective judgements.

Reach for Boucher when you're evaluating a complex professional tool, a data-entry product, or any interface where cognitive load is the main concern. They pair well with Nielsen's heuristics for general UX and ISO 9241 for a more formal review.

1. Architecture

The site is well organized.

2. Visual Organization

The page is well organized.

3. Logic

The site capitalizes on internal learning.

4. Conventions

The site capitalizes on external learning.

5. Information

The site informs the user and responds to them.

6. Understanding

The words and symbols are carefully chosen.

7. Help

The site helps and guides the user.

8. Error Control

The site expects the user to make mistakes.

9. Speed

The user does not lose time.

10. Freedom

The user is in command.

11. Accessibility

A site that is easy for all to use.

12. User Satisfaction

The navigation is pleasant and meets the expectations of the user.

See it in action

Boucher's criteria, on a live URL, in one click.

Click anywhere on a real page, drop a heurio, pick the Boucher's criteria rule it violates. No screenshots, no Loom, no separate doc.

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